Mac Haik Ford Desoto in Desoto, TX, 75115 (2024)

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Take photos and get an online estimate About Mac Haik Ford Desoto Take photos and get an online estimate Reviews (386) 339Customers Rated Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 Customer Service - 5.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 0.5/5.0 - Repair Quality - 0.5/5.0 - Customer Service - 2.0/5.0 Returned Clean Kept me Informed? Ready on Time? Likely to Recommend - 0.5/5.0 Repair Quality - 3.0/5.0 Customer Service - 2.5/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 Customer Service - 5.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 3.5/5.0 Repair Quality - 4.0/5.0 Customer Service - 3.5/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 3.5/5.0 Repair Quality - 4.5/5.0 Customer Service - 4.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 Customer Service - 5.0/5.0 Returned Clean Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 - Repair Quality - 5.0/5.0 - Customer Service - 5.0/5.0 - Returned Clean Kept me Informed? Ready on Time? Likely to Recommend - 4.5/5.0 Repair Quality - 4.0/5.0 Customer Service - 5.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 Customer Service - 5.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 2.5/5.0 Repair Quality - 2.5/5.0 Customer Service - 5.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 Customer Service - 5.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 Customer Service - 5.0/5.0 Returned Clean Kept me Informed? Ready on Time? Likely to Recommend - 4.5/5.0 - Repair Quality - 4.0/5.0 - Customer Service - 5.0/5.0 Returned Clean Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 - Repair Quality - 4.5/5.0 - Customer Service - 5.0/5.0 Returned Clean Kept me Informed? Ready on Time? Likely to Recommend - 4.5/5.0 Repair Quality - 1.0/5.0 Customer Service - 3.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 Customer Service - 5.0/5.0 Kept me Informed? Ready on Time? Likely to Recommend - 0.5/5.0 - Repair Quality - 3.0/5.0 - Customer Service - 2.5/5.0 - Returned Clean Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 - Customer Service - 5.0/5.0 Returned Clean Kept me Informed? Ready on Time? Likely to Recommend - 5.0/5.0 Repair Quality - 5.0/5.0 Customer Service - 5.0/5.0 Kept me Informed? Ready on Time? From Our Carwise™ Blog Auto body shops nearby Caliber - Duncanville - North Caliber - Red Oak Real reviews from real customers Did You Know? Find auto body shops by city Find a Service Provider Auto Body Shops References

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4.0(386reviews)

80%

(972) 223-8050

515 N. I35e, Desoto,TX75115 USA

80% recommend

See Photos

515 N. I35e
Desoto, TX 75115

GetDirections Website

Take photos and get an online estimate

Online Estimate

About Mac Haik Ford Desoto

See Photos

515 N. I35e
Desoto, TX 75115

GetDirections Website

Take photos and get an online estimate

Online Estimate

In operation 13 years.

We have over 50 years of combined collision repair experience. Our collision center is known for its expertise, honesty, and stellar service. Here at Mac Haik Ford Body Shop, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the DFW area.

Services

  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair

Payment Types

  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card

Languages

  • English

Hours

SunClosed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Reviews (386)

  • Sort By:
  • Newest
  • Rating

339Customers Rated

  • 5 Stars

    69.7% Complete

    (269)

  • 4 Stars

    7.3% Complete

    (28)

  • 3 Stars

    3.4% Complete

    (13)

  • 2 Stars

    1% Complete

    (4)

  • 1 Star

    1.6% Complete

    (6)

  • < 1 Star

    4.9% Complete

    (19)

Thomas (Chevrolet owner)reviewed 3/21/24

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Yes

Ready on Time?

Yes

Felipe (Ford owner)reviewed 3/21/24

Likely to Recommend - 0.5/5.0 -

Not at all

Repair Quality - 0.5/5.0 -

Yes the driver side door got fixed , but when we took our f350 white truck the mirror from the driver side was working before and we just got our truck back truck mirror is not working and Desoto ford dealership is making responsible for the mirror. Not happy customer at all.

Customer Service - 2.0/5.0

Returned Clean

Kelvin (Nissan owner)reviewed 3/21/24

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 2.5/5.0

Kept me Informed?

No

Ready on Time?

No

Renae (GMC owner)reviewed 3/21/24

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Yes

Ready on Time?

Yes

William (Ford owner)reviewed 3/20/24

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Yes

Ready on Time?

No

Brittany (Ford owner)reviewed 3/4/24

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

No

Ready on Time?

Yes

Jerome (Lincoln owner)reviewed 2/15/24

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Pandora (Lincoln owner)reviewed 2/15/24

Likely to Recommend - 5.0/5.0 -

I actually was referred by someone

Repair Quality - 5.0/5.0 -

Great Customer Service..I was well informed with updates

Customer Service - 5.0/5.0 -

Great Customer service..Updates with estimate time of repairs

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Carrie (Toyota owner)reviewed 2/13/24

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

No

Ready on Time?

No

Kenneth (Toyota owner)reviewed 2/12/24

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Yes

Ready on Time?

Yes

Nelly (Chevrolet owner)reviewed 1/25/24

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Yes

Ready on Time?

Yes

Anetta (Kia owner)reviewed 1/8/24

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Yes

Ready on Time?

Yes

Amy (Ford owner)reviewed 12/28/23

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Delilah (Toyota owner)reviewed 5/16/23

Likely to Recommend - 4.5/5.0 -

I was pleased with the friendly customer service

Repair Quality - 4.0/5.0 -

My husband thought it took too long to find a tire and wonders if it is a used tire.

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Richard (Ford owner)reviewed 5/1/23

Likely to Recommend - 5.0/5.0 -

They have always done quality work on several vehicles

Repair Quality - 4.5/5.0 -

Would have given a 10 but they had an accident and damaged the rear fender right before I pick it up.

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Raizce (Nissan owner)reviewed 4/19/23

Likely to Recommend - 4.5/5.0

Repair Quality - 1.0/5.0

Customer Service - 3.0/5.0

Kept me Informed?

No

Ready on Time?

No

Terry (Ford owner)reviewed 4/17/23

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Yes

Ready on Time?

No

Abhay (Ford owner)reviewed 4/12/23

Likely to Recommend - 0.5/5.0 -

Not likely. Wished there was a 0 rating. Very disappointed overall. Caused me a lot of inconvenience and personal expense due to the delays. With due respect, Shop manager seems to be responsive but was not easy to work with. He just kept on blaming insurance adjustor during the entire saga. Being an expert body shop manager he should know better. Never had such a bad experience with any body shop in my life. Whenever, I was promised I had got my vehicle cleaned and repaired well. But not at McHaik collision center. Things could have been handled differently. I learned my lesson the hard way and would never use this shop again neither recommend to any one.

Repair Quality - 3.0/5.0 -

Over all not happy. End of the story.

Customer Service - 2.5/5.0 -

poor communication. Almost, every time I had to ask for status.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Janis (Chevrolet owner)reviewed 3/2/23

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service & quality repair

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Jamal (Mercedes-Benz owner)reviewed 12/2/22

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Yes

Ready on Time?

No

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Mac Haik Ford Desoto in Desoto, TX, 75115 (2024)

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